Marble & limestone
These calcium-based stones are susceptible to acid etching. Cleaning products and restoration methods must respect the material and its finish; a sealer does not prevent etching.
C&E · Stone & hard surfaces
Natural Stone Restoration & Maintenance
For boards and property managers, well-maintained stone is both a first impression and a long-term investment. C&E plans restoration and maintenance around the natural stone in your condominium or commercial property — preserving existing finishes wherever practical.
The work, up close
Finish-specific care.
Restoration before replacement
Restore the Beauty. Preserve the Investment.
Serviceable stone may not need to be replaced simply because its finish is worn. Appropriate restoration can extend its useful life while preserving the character of your building.
Keeping existing stone can help avoid or defer demolition, disposal, replacement materials and installation — along with the disruption of a full replacement project. That makes restoration worth evaluating before committing to a major capital expense.
Severely damaged surfaces may still require replacement. An assessment establishes what is practical; costs and results depend on the actual stone and scope, not a guaranteed savings figure.
Replacement or restoration
Replace the floor, or restore the one you have.
Two very different decisions sit in front of a board when a stone floor stops looking right. The comparison below sets out what each one pays for, before any number is put to it.
What each option pays for
Each block is a cost component, not a price. More blocks means more separate things to buy, schedule and manage.
Full marble replacement
- New stone & matching slabsSourcing slabs that match the colour, veining and thickness of what is there today.
- Removal & disposalBreaking out the existing floor, haul-away and disposal charges.
- Subfloor preparationRepairing and levelling the deck underneath before anything is laid.
- Installation & setting materialsAdhesives, setting beds, infill, edging and the labour to fit them.
- Finish, sealing & cure timePolishing or honing the new surface, then allowing it to cure before use.
- Downtime & accessLobbies and corridors closed or restricted while work, curing and clean-up run.
Restoration with C&E
- Assessment & test areaStone identification and condition review, with a sample finish agreed before work starts.
- Grinding, honing & re-polishingDiamond work on the stone you already have, taken back to the agreed finish.
- Agreed ongoing careStone-appropriate cleaning and periodic finish review, set out in your agreement.
What stays out of the project
- New stone procurement
- Demolition and disposal
- Subfloor reconstruction
Your existing stone stays in the building. Demolition, disposal and new material stay out of the project.
What decides the cost of either option
- Condition of the stoneHow deep the scratches, etching and staining run, and whether cracks or open voids are present.
- Stone type and finishMarble, limestone, travertine and granite each respond differently to grinding, honing and polishing.
- Area, access and timingSquare footage, furniture and entry logistics, and the hours your building can give us.
This diagram shows what each option pays for. It is not a price list, an estimate or a savings figure — costs depend on the actual stone, its condition, the area involved and the access windows your building can allow.
Have Your Stone Assessed
Severely damaged stone may still call for replacement. An assessment is what establishes which is practical.
What stone care covers
Care that matches the finish.
Marble, granite, travertine, limestone and other natural stone differ in composition and response to treatment. We assess the material, finish, condition and location before recommending work — not a single process for every floor.
- Finish review — polished, honed, or matte — before any plan is set
- Routine dust mopping and cleaning with stone-appropriate products
- Scheduled polishing to hold sheen in lobbies, entrances, and elevator landings
- Attention to spills, etching, and staining as they appear
- Restoration such as grinding, honing, or re-polishing, scoped after inspection
Restoration work is quoted after we inspect the surface. Stone care may sit inside a recurring program or be scheduled as a project; your agreement defines the areas, methods, and frequencies.
Stone-specific expertise
Different stones. Different care.
Travertine
Natural voids and existing fills affect both appearance and maintenance. Open voids and any potential filling needs are reviewed during assessment rather than treated as a routine polishing task.
Granite
Its hardness calls for specialized restoration methods and suitable abrasives. The existing finish and condition determine what work is appropriate and whether specialist treatment is needed.
Other natural stone
Stone identification comes first. Location, moisture exposure, previous treatments and traffic all inform the recommended cleaning, finish and maintenance schedule.
The restoration process
Assess first. Restore with purpose.
The required steps depend on an on-site assessment. Your written proposal confirms the methods C&E will provide, the areas in scope, and the finish to be achieved.
01
Assess the surface
Identify the stone and existing finish, then review wear, staining, scratches and previous treatments. Chips, cracks and open voids are evaluated before any repair work is agreed.
02
Deep-clean appropriately
Remove accumulated soil with products and methods suited to the stone. Cleaning helps establish the true condition before further treatment is selected.
03
Grind & hone where suitable
Where the stone and scope allow, diamond grinding and honing address scratches, wear and unevenness. Not every surface needs or can tolerate these steps.
04
Refine the finish
Refine suitable stone toward the agreed honed, satin or polished finish. The material and existing condition determine the achievable result.
05
Seal when warranted
An appropriate penetrating sealer may help resist staining when the stone warrants it. Sealing does not make stone stain-proof and does not prevent acid etching.
06
Plan ongoing care
Recommend cleaning and periodic maintenance around traffic levels, stone requirements and access windows, with regular condition reviews.
Structural damage or repairs outside the agreed scope may require a separate specialist. Restoration is not automatically included in a housekeeping contract.
Ongoing maintenance
A restoration project. A lasting care plan.
One-time restoration projects and recurring maintenance contracts serve different needs. We define each clearly so management can plan the work and protect the finish after it is restored.
One-time restoration
A defined project for assessed wear and finish needs, with agreed areas, methods, access, timing and scope. Management knows what work is proposed before it begins.
Recurring maintenance
Stone-appropriate cleaning, spill response and periodic polishing or finish review based on use. Frequencies are revisited as traffic and condition change, rather than applying the same schedule everywhere.
Floors & surfaces
Part of a wider maintenance plan.
Stone care usually runs alongside a broader floor program. We coordinate schedules so lobbies, corridors, and carpeted areas are tended in the right order and at the right frequency.
Floor Maintenance ProgramsScheduled buffing, burnishing and finish work across hard floors.Carpet CleaningRoutine vacuuming and scheduled extraction cleaning for corridors and common areas.Pressure WashingExteriors, garages and pool decks on an agreed schedule.Floor Care Services overviewSee the full floor and hard-surface care program in one place.
Let's look at your stone.
We review the surfaces in person before recommending a care or restoration plan, so your proposal reflects the property rather than an assumption.
Request a ProposalShould worn natural stone be restored or replaced?
An assessment determines whether the stone is serviceable and what finish improvements are practical. Appropriate restoration can preserve existing finishes; severely damaged surfaces may require replacement. Methods, specialist needs and achievable results are confirmed before work is agreed.
Can marble and carpet care be included in the program?
Yes, where agreed. Marble maintenance and carpet cleaning can be scheduled alongside recurring housekeeping, with methods and frequencies suited to the surfaces and traffic. Specialty services are not automatically included in every contract.
Do you offer one-time specialty projects?
Yes. Assessed stone restoration, carpet deep cleaning, pressure washing and post-construction cleaning can be quoted as defined projects. A walkthrough establishes the areas, methods, access, timing and exclusions.